Hello,
Thank you for reaching out to us regarding the error you encountered while trying to purchase the Rank Math PRO subscription. We apologize for any inconvenience this may have caused.
To address the payment issue, please ensure that your payment method supports payments in USD, subscription-based payments, and that you are not using a prepaid card. Additionally, make sure international payments are enabled, and your IP is not a Proxy or VPN.
If the issue persists, you can try using a credit card instead or contact your bank to approve the transaction. If needed, please provide a screencast using a tool like Loom to help us further assist you.
For more detailed troubleshooting steps, you can refer to our guide on Troubleshooting Payment Issues at Rank Math.
We appreciate your patience and look forward to helping you resolve this issue promptly.
Sources:
How to Cancel Your Rank Math PRO Subscription » Rank Math
Troubleshooting Payment Issues at Rank Math » Rank Math
Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
Upon checking your account profile we can confirm that the Rank Math PRO plan is already active on your account.
Also you have a 15 days free trial of the Content AI Starter plan along with the Rank Math PRO plan.
Please refer to the screenshot below :
https://monosnap.com/file/lMZFFljouQGUhvtohLqp32Ko5YsNwa
We hope that helps, and please don’t hesitate to get in touch if you have any other questions.
Thank you.
