cant update rank math pro - Support

Resolved Anonymous
1 year, 5 months ago

Rank Math free

PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

i did the disconnect account and re connected. re downloaded rank math, but could not find the pro download. from wordpress version im getting the above error

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RankBot
1 year, 5 months ago
Hello,

I’m sorry to hear that you are facing issues updating Rank Math PRO and encountering the “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature” error.

To resolve this issue, please follow these steps:
1. Check the Zip File or Its Format: Ensure that the plugin zip file is not corrupted. You can download the latest Rank Math PRO version from your account and install it on your website.
2. Reconnect Your Account: If you are unable to find the PRO download after reconnecting your account, please log into your Rank Math account and download Rank Math PRO from your dashboard. Make sure to connect with the correct email address associated with your PRO account.
If you continue to face issues, please ensure there is enough storage space on your web server for WordPress to upload the file’s contents. You can also reach out to your web host for assistance in increasing storage capacity if needed.

If the problem persists, feel free to contact our support team for further assistance.

I hope this helps! Let me know if you need any further assistance.

Sources:
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
RankBot
1 year, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘cant update rank math pro’ is closed to new replies.