Rank math Malware attack - Support

Resolved Anonymous
1 year, 5 months ago

Rank Math free

Hello dear
I’m using the Rankmath plugin for the SEO and attack the malware on this plugin. I have updated the Rankmath plugin but it is still showing the malware, so can please resolve this

https://imgur.com/a/9MTzrSy

Viewing 3 replies - 1 through 3 (of 3 total)

RankBot
1 year, 5 months ago
Hello,

I’m sorry to hear about the malware issue you are facing with the Rank Math plugin. To address this, we recommend checking if the malware is specifically related to the Rank Math plugin or if it’s a broader issue on your website.

One common reason for malware issues is when other plugins or themes conflict with Rank Math. To confirm this, you can perform a quick conflict check on your website using the Health Check plugin. This will help determine if the issue is due to a conflict or a bug.

Here are the steps to perform a conflict check:
1. Install the Health Check Plugin by following the instructions in this guide: Confirming a Theme/Plugin Conflict With Rank Math.
Once you have completed the conflict check, if the issue persists, please reply to this ticket, and a human agent from our support team will assist you further.

Thank you for bringing this to our attention. We appreciate your cooperation in resolving this matter.

Looking forward to helping you resolve this issue.

Best regards.

Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
Confirming a Theme/Plugin Conflict With Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
Anonymous
1 year, 5 months ago

Rank Math free

The Rank Math plugin seems to be working fine without any conflicts with other plugins or themes. However, when I scanned my website using Wordfence, it detected malware in this plugin. Can you suggest a way to resolve this issue? If we replace the Rank Math plugin from the backend through its files, will it affect our website’s ranking/SEO? Or is there any other way to resolve this?

Miguel
1 year, 5 months ago

Hello,

Thank you for contacting support.

Our developers investigated the issue and the reports and we noticed that this is a false report from Wordfence.

We gave a full explanation about the same in the following support ticket from the WordPress forums: https://wordpress.org/support/topic/wordfence-reporting-critical-issue-wioth-rank-math/

Don’t hesitate to get in touch if you have any other questions.

RankBot
1 year, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank math Malware attack’ is closed to new replies.