My Account is still in Free

#777179
  • Resolved Anonymous

    1 year, 5 months ago

    Rank Math free

    Hi,

    I upgraded my account to pro, but it’s still in free and says I don’t have an active subscription.

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    We apologize for the inconvenience you are facing with your Rank Math account showing as Free despite upgrading to the PRO version. To resolve this issue, please follow these steps:

    1. Log into your Rank Math account.
    2. Navigate to the Subscriptions tab from the left sidebar as shown in the screenshot below:

    Open Subscriptions tab in Rank Math account area

    1. Check if your PRO subscription is listed there. If not, it’s possible that you used a different email address for purchasing Rank Math PRO. In that case, log out and log back in using the email associated with your Rank Math PRO subscription.

    2. Once you have confirmed the correct email is used, click on “OK, ACTIVATE NOW” to upgrade to Rank Math PRO successfully.

    If you encounter any further issues or need assistance during this process, please don’t hesitate to contact our support team directly by submitting a ticket here. We are available 24/7 to assist you.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter promptly.

    Warm regards.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Where Is My Rank Math PRO License Key?
    How To Upgrade Your Rank Math PRO Subscription » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My Account is still in Free’ is closed to new replies.