Schema İssue

#775749
  • Resolved Anonymous
    Rank Math free

    Hello, I have a problem with schema. It’s probably a problem you need to fix with an update. Google Carousel schema is valid, but the itemlist gives the following error during schema.org validation. The error I get when I write an article with 4 movies and add all 4 as separate movies. I would appreciate it if you update this. Or is there a way for me to solve it manually?
    İssue:
    “isCustom
    1 (The isCustom property is not recognized by the schema (for example, schema.org) as an object of type Movie.)”

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello, we apologize for the issue you are facing with the schema validation error related to the “isCustom” property not being recognized for the Movie Schema type.

    To address this issue, it seems like there might be a discrepancy between the schema markup generated by Rank Math and the schema.org standards. Unfortunately, manually editing the schema markup might not be feasible due to the automated nature of Rank Math’s schema generation.

    We recommend assigning this ticket to a human agent by using the available buttons so that our support team can investigate this further and provide you with a solution or escalate the issue for a potential update.

    Thank you for bringing this concern to our attention, and we will work on resolving it promptly. If you have any additional details or questions, please feel free to provide them in your reply.

    Sources:
    ItemList Schema » Rank Math
    Movie Schema Type » Rank Math
    Carousel Search Results » Rank Math
    Configuring “Schema Markup” in Rank Math » Rank Math
    How to Add the itemListElement Property Using Rank Math » Rank Math

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can’t seem to replicate the issue from our end.

    Can you please share the affected URL here so we can take a closer look and advice further?

    Looking forward to helping you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The Movie Schema is only available in the PRO version, and your account doesn’t have an active premium plan. Please share the email address of your PRO account so we can verify your purchase and help you resolve the issue.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    The site does not belong to me, I only provide editing services, but the problem has been resolved, thank you.

    Hello,

    We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Schema İssue’ is closed to new replies.