Hello,
Thank you for sharing your concerns about RankBot. We apologize for the disappointment you have experienced with the bulk generation of meta descriptions and keyword research features.
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Regarding the bulk generation of meta descriptions, we are sorry to hear that it does not work consistently and may not meet SEO standards. We will escalate this issue to our development team for further investigation to improve the functionality.
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We understand your frustration with the quality of the generated meta descriptions. Your feedback about the descriptions being either too long or too short is valuable, and we will work on enhancing this aspect to provide more accurate and useful descriptions.
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We apologize for any confusion regarding the consumption of credits during keyword research. We will review the messaging to ensure that users are informed about credit usage before conducting keyword research to avoid any unexpected deductions.
We appreciate your feedback as it helps us identify areas for improvement. If you encounter any repetitive behavior from RankBot, please let us know so we can address it promptly.
If you have any more details or specific examples to share, please reply to this ticket, and our support team will assist you further.
Thank you for your understanding as we strive to enhance the Rank Math experience for all our users.
Closing spiel:
If you have any more questions or concerns, feel free to reply here, and we’ll be happy to assist you further.
Sources:
Content AI Overview » Rank Math
Content AI – Your Personal AI Assistant by Rank Math
Bulk Editing Options in the Rank Math SEO Plugin
Content AI – Your Personal AI Assistant by Rank Math
Why Rank Math Is Better Than Yoast » Rank Math
Hello,
Thank you for contacting Rank Math support.
1. The bulk update should work fine if the credits were deducted. Please let us know if you see a success message or any error when the issue occurs.
2. We are working on improving the meta generation. However, the meta length can vary based on the type of content.
3. It is mentioned on our Content AI page and also in the Content AI guide that research will cost 500 credits: https://rankmath.com/kb/how-to-use-content-ai/
Also, the suggestions are based on the top-ranking pages for the keyword you research. The suggestions you see are used by sites that are ranking on top positions in the SERPs.
Having said that, if Content AI isn’t working for the type of content you want to create, let us know, and we will refund your subscription.
Looking forward to helping you.
I would like you to return my money.
Well thank you.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
