Hello,
I apologize for the issues you are facing with using the Content AI tool to optimize your post and rewrite paragraphs. It seems like you are encountering difficulties with the AI tool not working as expected, displaying an error message stating, “Sorry, the request has failed.”
To address the long paragraph issue and rewrite paragraphs using the AI tool, please follow these steps:
-
Identifying Long Paragraphs:
- To identify and shorten long paragraphs, you can use the “Shorten with AI” option in Content AI. Click on the paragraph you want to shorten, then click on “Shorten with AI.” This will help you break down lengthy paragraphs into more digestible chunks.
-
Rewriting Paragraphs:
- If you are experiencing issues with the AI tool while rewriting paragraphs, ensure that you have an active Content AI plan enabled in Rank Math SEO. You can access the Paragraph Rewriter AI tool by navigating to Rank Math SEO → Dashboard → Modules and enabling the Content AI module.
If you continue to face difficulties with the AI tool despite clearing the cache and trying again later, I recommend assigning this ticket to a human agent by clicking on the available buttons. A support team member will assist you further in resolving this issue.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter promptly.
Best regards,
Sources:
How to Find and Fix the Long Paragraph Test in Rank Math » Rank Math
How to Write a Paragraph With Content AI » Rank Math
How to Rewrite a Paragraph With Content AI » Rank Math
Hello,
Thank you for contacting support.
To use the Content AI feature you need to have a subscription which can be bought from here: https://rankmath.com/content-ai
This account you used to open the ticket doesn’t have any active subscription so you cannot use that feature.
Regarding the eye icon in the paragraph, that is only visible on the WordPress editor (Classic and Gutenberg) so if you are using other page builders this won’t work.
Don’t hesitate to get in touch if you have any other questions.
Hello Miguel,
Thank you for your answer.
I do not have an active subscription.
But I understand that there are 750 credits free for every month.
There is one button, Click to refresh the available credits, but it is not working correctly, because it said that the 750 credits expire on 13th of March, and to try again later.
Well, I tried, but it is already April.
Can you help me with further checking, please?
Thank you,
Adina
Hello,
Could you please share the affected URL/s so we can check on our end as well?
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi,
Here is one
https://melissaorganic.ro/cum-se-obtin-uleiurile-esentiale/
There is this phrase,
At least one paragraph is long. Consider using short paragraphs.
There is an eye icon, which is active, but no paragraph is highlighted, so I can check which paragraph is long.
So I tried to use directly the AI, but it is not working.
Thanks,
Adina
Hello,
We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help
and then click on Connect Now
.

Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

Also, please make sure that you are running the latest version of Rank Math plugin.
Let us know if this fixes the issue.
Please do not hesitate to let us know if this doesn’t help or you have any followup queries.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.