Hello,
I’m sorry to hear that you are facing issues with your website’s video sitemap. If your video sitemap is blank while other sitemaps are working fine, the most common reason for this could be caching issues.
When caching is not configured correctly, it can cache your sitemaps, leading to them appearing blank or empty. To resolve this, you can exclude your sitemap from being cached. We have a detailed tutorial on how to exclude sitemaps from caching, which you can find here.
If you have already tried excluding the sitemap from caching and are still facing the problem, please ensure that the Video Sitemap module is enabled in Rank Math. You can enable the Video Sitemap module by going to WordPress Dashboard → Rank Math SEO → Dashboard → Modules section and enabling the Video Sitemap module.
If the issue persists even after following these steps, please feel free to contact our support team. We are available 24×7 and will assist you as soon as possible.
Thank you for bringing this concern to our attention.
Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math
Using Video Sitemaps in Rank Math
Remove Blank Lines From Sitemaps » Rank Math
i tried both methods, but nothing works
sourse code says Failed to load resource: the server responded with a status of 500
Hello,
Thank you for your patience.
We’ve checked your site, and it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Meanwhile, your video sitemap is already opening fine. However, it is currently showing 4926 URLs, which can lead to the error you share due to memory issues.
Rank math uses the links per sitemap limit to break down sitemaps into smaller parts. We usually recommend the links per sitemap between 200 and 500 only for faster crawling.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
