Product Schema Error - Support

Resolved Anonymous
1 year, 5 months ago

Rank Math free

Hello,

We are currently working on the Product schema for our website but keep on getting a critical issue error on Google search console when we run a live test.
(Either “offers”, “review”, or “aggregateRating” should be specified)

We tried the steps that the Rankbot suggested but still no luck.

How can we resolve this issue?

Thanks,
Ejaz

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year, 5 months ago
Hello, we apologize for the critical issue you are facing with the Product schema on your website. To resolve this error, we recommend checking for conflicts with plugins that might be affecting the schema markup. Here’s how you can do it:
1. Enable one of the installed plugins.
2. Check the generated Schema Markup.
3. If you can reproduce the error, the last activated plugin is likely causing the issue. If not, repeat these steps and activate other plugins one by one to identify the conflicting plugin.
If you confirm a conflict with a plugin, consider reaching out to the plugin’s support team for assistance. You can also refer to our knowledgebase article on how to confirm a Theme/Plugin Conflict With Rank Math.

If you need further assistance or have any questions while resolving this error, please feel free to reach out to our support team directly. We are here to help 24/7, 365 days a year. Thank you for bringing this concern to our attention.

Sources:
Resolving Rank Math Schema Markup Related Issues
How to Fix “Invalid object type for field ‘item'” » Rank Math
Content Analysis Tests for Product Pages » Rank Math
Reinelle
1 year, 5 months ago

Hello,

Thank you for your patience.

Could you please share the affected URL so we can check as well?

Meanwhile, please note that Google recommends disabling the schema to your product archives like shop, brands, and category pages.

The Product Schema is only for the actual product, and not for anything else. You can check this link for more information:
https://developers.google.com/search/docs/data-types/product#guidelines

If that’s the case, you may need to enable the Remove Snippet Data option in Rank Math > Titles & Meta > Product Category or Brands as that removes the product schema only from those pages:
https://rankmath.com/kb/remove-schema-from-product-category-pages/#remove-product-schema

Looking forward to helping you.

RankBot
1 year, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Product Schema Error’ is closed to new replies.