Hello,
Thank you for reaching out to us regarding your missing subscription.
If you are experiencing issues with your subscription or if it seems to have disappeared, please follow the steps outlined in this tutorial: How to Restore Missing Content AI Credits.
In case you encounter any difficulties during the process, feel free to reply to this ticket, and we will ensure that your subscription concern is addressed promptly.
We appreciate your patience and cooperation. Let us know if you need any further assistance.
Sources:
How To Downgrade Your Rank Math PRO Subscription » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
How to Restore Missing Content AI Credits » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
FastSpring, our payment processor, automatically retries the charge 1, 3, and 5 days after a declined rebill/payment failed.
However, in your case, it’s possible that you have changed your payment method too late or for some reason renewal doesn’t work and the subscription already expired. You can purchase a new subscription from our site: https://rankmath.com/pricing
It will not affect your site’s SEO setup and all the settings and data will stay the same on your site.
Hope that helps. Let us know if you need any other assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
