I can't edit my drafts in Wordpress with RankMath plugin - Support

Resolved Anonymous
1 year, 5 months ago

Rank Math free

Hello,
I was making a blog post in WordPress, but when I wanted to edit my draft again, I couldn’t open it. It just keeps with a blank screen, like if it was trying to open it.
I already try to close my computer and clean the cache. But none of them worked. What can I do?
However, if I click on preview, I can see my draft, but not edit it.

I deactivated my plugins, and then the post opened, with a few problems caused the plugin’s deactivation. But when I tried to activate RankMath, the post doesn’t load and just appears a blank page.

I hope you can help me out.

Best regards.

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year, 5 months ago
Hello,

I’m sorry to hear that you’re facing issues editing your drafts in WordPress with the Rank Math plugin activated. To resolve this issue, you can follow these steps:
1. Update Rank Math to the Latest Version:
  - Make sure you have the latest version of Rank Math installed. You can check and update the plugin by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, you’ll see a notification to update the plugin. You can also manually update Rank Math by downloading the latest version from your Rank Math account and installing it in your WordPress dashboard. Here is a guide on how to manually install Rank Math via FTP if needed.
2. Perform Health Check/Troubleshooting:
  - If updating Rank Math doesn’t resolve the issue, you can perform a health check to identify any conflicts with other plugins or themes. You can use the Health Check & Troubleshooting plugin to troubleshoot for conflicts. Here is a tutorial on how to check for plugin conflicts with Rank Math.
3. Create a New Support Ticket:
  - If the issue persists after performing the health check, you can submit a support ticket to get assistance from our support team. You can do this by visiting the Rank Math support page and clicking on Submit a Ticket. Provide relevant details about the issue you’re facing, including any conflicts with plugins or themes if identified. Here is a guide on how to effectively get support from Rank Math.
By following these steps, you should be able to resolve the issue with editing drafts in WordPress while the Rank Math plugin is activated. If you need further assistance, feel free to reply to this ticket, and a human agent from our support team will assist you promptly.

Thank you for reaching out, and we appreciate your patience as we work to resolve this issue for you.

Best regards.

Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
Confirming a Theme/Plugin Conflict With Rank Math
Manually Install Rank Math via FTP (or SFTP) » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
Rakibuzzaman Siam
1 year, 5 months ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/

You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how it goes. Looking forward to helping you.

Thank you.

RankBot
1 year, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I can’t edit my drafts in Wordpress with RankMath plugin’ is closed to new replies.