Technical problem and presale question

#771716
  • Resolved Anonymous
    Rank Math free

    I am using Rank Math Free on a new site, but there seems to be a bug in the focus keyword area. The horizontal scrollbar keeps going through like an endless loop, which increases the queries on the page. No idea how to fix this. Uninstall? I cannot give access to the page

    Presale Question:
    Is there another blog view of Rank Math, for example like on the pages below the post. It always takes two clicks to edit the description correctly and see all the optimisations.
    Yoast, for example, shows directly below the post and on the right.
    Maybe this is just a setting?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear that you are facing an issue with the endless loop in the focus keyword area of Rank Math Free. To resolve this problem without granting access to the page, you can try the following steps:

    1. Check Focus Keywords Limit: Ensure that the focus keywords limit is set correctly. If the limit is not set to 5, it might cause issues. Here is an example of what happens when the limit is not set correctly:
      Focus Keywords Added To Post With No Limit

    2. Connect Your Rank Math Account: If you haven’t already, connect your Rank Math account to fetch keyword suggestions from Google. This can help optimize your posts effectively. Here is how you can do it:

      • Click on the error link prompting you to connect your account.
      • Follow the steps to log in or register your account.
      • After activation, refresh the post page to see suggestions when adding focus keywords.

    If these steps do not resolve the issue, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for reaching out with your concern.

    Sources:
    Score 100/100 With Rank Math Post Tests » Rank Math
    Bulk Editing Options in the Rank Math SEO Plugin
    Page With Redirect – Google Search Console Status » Rank Math

    Anonymous
    Rank Math free

    Where I set the limit keyword? I have only set 1 keyword

    Hello,

    Apologies for the inconvenience.

    We have received a similar issue on your site where the Astra Template or Spectra plugin is causing it.

    Could you please confirm if you’re using any of those on your site?

    If so, please try disabling it temporarily and check if the issue persists.

    Regarding the meta box, you may need to add this code to adjust the meta box for it to appear on the bottom part of the editor:

    /**
     * Disable Gutenberg Sidebar Integration
     */
    add_filter( 'rank_math/gutenberg/enabled', '__return_false' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how this goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Technical problem and presale question’ is closed to new replies.