No Meta Titles and SEO Changes after I Save

#770957
  • Resolved Anonymous
    Rank Math free

    When I create a page, edit post and add all necessary SEO configuration and save, after that I can still se there is no keyword on that

    https://carismaticinhomecare.com.au/

    this is the site, I have tried all methods, i have no issues in the developer console. Kindly let me know

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I’m sorry to hear that you’re facing issues with saving your meta titles and SEO changes on your website. There could be a few reasons why this is happening:

    1. Plugin Conflicts: Sometimes conflicts with other plugins can prevent the SEO Title, Description, and Focus Keyword from being saved. You can troubleshoot plugin conflicts by following our guide on checking plugin conflicts.

    2. JavaScript-Related Errors: Another common reason for issues while saving SEO data could be JavaScript errors. You can diagnose JavaScript errors in your browser’s console. For Chrome, you can follow the steps outlined in our guide on checking JavaScript errors in Chrome.

    If you’ve tried these steps and are still facing issues, please let us know by assigning this ticket to a human agent using the available buttons. Thank you for bringing this to our attention.

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    How to Fix Submitted URL Marked ‘NoIndex’ Error » Rank Math
    General Tab in Meta Box of Rank Math SEO Plugin
    Google Shows A Different Meta Title/Description For My Site » Rank Math
    Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math

    Anonymous
    Rank Math free

    I have tried this already, trying from a few days now

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience this issue may have caused you.

    We’ve checked both websites and found that the Rank Math REST Routes that we use to update the meta data are being blocked by your Wordfence firewall and most likely this is why you’re facing the issue. Please check the screenshot below for your reference:

    
    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/updateSchemas
    /wp-json/rankmath/v1/updateRedirection
    /wp-json/rankmath/v1/getFeaturedImageId
    /wp-json/rankmath/v1/getHead
    

    To fix this issue, please whitelist the above-mentioned Rank Math REST Routes by following the guide below: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

    Learn more about troubleshooting this issue here: https://rankmath.com/kb/meta-data-not-saving/

    We hope these steps help you solve the problem and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you for choosing Rank Math.

    Anonymous
    Rank Math free

    I am not using any security plugin why this error occur then

    Hello,

    To help you investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience.

    Thank you for choosing Rank Math.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We’ve checked your site, and indeed you’re not using the WordFence on your site. Also, your .htaccess does not contain any rules to block the routes.

    In this case, please get in touch with your web host to whitelist the routes we have shared above through their server firewall to fix the issue.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘No Meta Titles and SEO Changes after I Save’ is closed to new replies.