Hello, mi dispiace per il problema che stai riscontrando con l’aggiornamento di Rank Math SEO PRO. Per risolvere questo problema, ti consiglio di seguire i passaggi seguenti:
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Assicurati di avere l’ultima versione di Rank Math. Puoi controllare la versione attuale navigando nel tuo WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. Se non hai l’ultima versione, puoi aggiornarla manualmente seguendo le istruzioni qui: Come Aggiornare a Rank Math PRO.
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Se hai già la versione più recente e riscontri ancora problemi, potresti provare a riconnettere il tuo sito web con Rank Math. Vai su WordPress Dashboard → Rank Math SEO → Dashboard → Help e clicca su Disconnect Account per poi cliccare su Connect Now per riconnettere il tuo account.
Se i suggerimenti sopra non risolvono il problema, ti consiglio di rispondere a questo ticket e un agente umano del team di supporto di Rank Math ti assisterà ulteriormente. Grazie per aver sollevato questa preoccupazione e per la tua pazienza. Buona giornata!
Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Hello,
Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.
It’s possible that the plugin zip file got corrupted when downloaded.
You can try the manual installation by downloading the latest Rank Math PRO version from your account and installing it on your website.
For more details, you can check this URL: https://rankmath.com/kb/fix-pclzip-err-bad-format/
We hope this resolves the issue for you. If you still face any problems or have any questions, please let us know. We’re always here to help.
Thank you for choosing Rank Math
in my private area i can download only the free version
Hello,
It seems like you purchased the plugin with some other email address.
Can you please share the email address which you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?
Back to your issue, one possible reason for this error is trying to update the PRO version of the plugin while connected to your free account.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
