Hello,
I’m sorry to hear that you are facing an issue while trying to index through Instant Indexing. The error message you provided indicates a critical error on your website with a status of 500.
A status code of 500 typically indicates a server-side issue. It could be due to various reasons like server misconfigurations, plugin conflicts, or other technical problems on your website.
To troubleshoot this error, you may need to:
- Check your server logs for more detailed error messages.
- Deactivate plugins one by one to identify if any plugin is causing the conflict.
- Ensure your website is running on the latest version of WordPress and Rank Math.
- Verify your website’s server configuration to ensure it meets the requirements for Rank Math’s Instant Indexing feature.
If the issue persists after these steps, please assign this ticket to a human agent using the available buttons for further assistance.
Thank you for bringing this concern to our attention. We’ll do our best to help you resolve this issue promptly.
Sources:
Why Am I Getting “API Error: HTTP 400” Error » Rank Math
Google URL Inspection API Integration in Rank Math
How to Fix 429 Error with IndexNow API » Rank Math
How to Fix Failed to Submit Post to the Bing URL Submission API Error » Rank Math
How to Fix Failed to Submit Post to the Bing URL Submission API Error » Rank Math
Hello,
We have already replied to your other ticket with the same concern, and please continue there to avoid duplication.
I’ll close this one so we can follow up on one thread for efficiency.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.