Exact match redirects have all stripped out the root domain - Support

Resolved Anonymous
1 year, 6 months ago

Rank Math free

Hi there, for years I have had around 90 exact match redirects working perfectly in my WP with RankMath.
I noticed today the root domain (proven-concept.com) has been stripped from all of the exact match redirects, causing them all to break.

I have tried recreating them, but every time, the root domain is stripped.
I have tried editing them o contains redirects and none of those are working.
I have ensured my plugin is updated. Flushed the caches. Checked the ht access file.
Nothing is working. Please can you help?

Viewing 8 replies - 1 through 8 (of 8 total)

RankBot
1 year, 6 months ago
Hello,

I’m sorry to hear about the issue you are facing with your exact match redirects in Rank Math. It seems like the root domain has been stripped from all of your redirects, causing them to break.

To address this problem, let’s try the following steps:
1. Check for Other Redirection Plugins Installed:
  - First, check if you have any other redirect plugins installed that might be interfering with Rank Math’s redirects. If you find any, delete them immediately.
2. Edit .htaccess File:
  - Navigate to WordPress Dashboard → Rank Math SEO → General Settings → Edit .htaccess and check if any additional redirection rules have been set up. If you find any, delete them and save the changes.
If the issue persists after following these steps, please let us know, and we will assist you further. Thank you for bringing this to our attention.

Sources:
Random URLs Redirecting Even When No Redirect Was Created » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Why Are Posts Redirecting to www or Non-www Incorrectly?
How to Redirect to URLs With Trailing Slash » Rank Math
Random URLs Redirecting Even When No Redirect Was Created » Rank Math
Anonymous
1 year, 6 months ago

Rank Math free

Hi there, I have followed your instructions and confirm there are no conflicting plugins or redirects in the ht access.

Anonymous
1 year, 6 months ago

Rank Math free

Fixed

Reinelle
1 year, 6 months ago

Hello,

It seems that you have already managed to resolve this issue. Could you please confirm?

Looking forward to helping you.

Anonymous
1 year, 5 months ago

Rank Math free

What was the fix?

Miguel
1 year, 5 months ago

Hello,

Our plugin will always remove the domain from the source URL because we only allow for the relative URLs, so the domain will be taken from the WordPress settings.

On the destination URL, you can set a domain without any issues.

Don’t hesitate to get in touch if you have any other questions.

Anonymous
1 year, 5 months ago

Rank Math free

The issue is auto-redirects created are all using EXACT match, they used to work 1 week+ ago, but suddenly stopped working. Such as https://www.taskade.com/blog/new-table-views-smarter-ai-agents-task-automations/

Which should redirect to https://www.taskade.com/blog/ai-table-view-agents-task-automation/

If we changed EXACT to contains or ends with, then it works, very bizarre.

Miguel
1 year, 5 months ago

Hello @taskade,

That might need further debugging from the support team.

Please open a support ticket in the PRO forums and include the WordPress login credentials in the sensitive data section so we can debug the issue further.

Looking forward to hearing back from you.

RankBot
1 year, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Exact match redirects have all stripped out the root domain’ is closed to new replies.