Hello, we apologize for the inconvenience you are facing in not being able to see the response to your ticket. To address this issue, please click on the “Submit a Ticket” button on the Rank Math support page to assign the ticket to a human agent who will assist you further.
If you encounter any difficulties or have additional questions, please reply to the existing ticket, and a human agent from the Rank Math Support team will take over and provide you with the necessary assistance. Thank you for reaching out to us!
Sources:
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
Hello,
Thank you for contacting us today.
We’ve already initiated the refund as you requested. After initiating the refund, your account became free and that’s why you’re not able to check the ticket in the PRO section. However, we’ve moved your ticket to the free version and now you can check it here: https://support.rankmath.com/ticket/moving-to-shopify/?view=all
Please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
