Hello,
Thank you for reaching out to us regarding the renewal pricing issue you are facing. We apologize for any inconvenience this may have caused.
To address the discrepancy in the renewal pricing, please ensure that you are logged into your Rank Math account with the correct credentials associated with your previous subscription.
If you are still experiencing issues with the renewal pricing, we recommend checking the terms of your previous subscription to see if there have been any recent changes in pricing or plans.
If the issue persists, please provide us with more details or screenshots of the pricing discrepancy so we can investigate further and assist you accordingly.
Looking forward to resolving this matter for you.
Kind regards.
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
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How To Upgrade Your Rank Math PRO Subscription » Rank Math
Hello,
We appreciate your query and we would love to address it.
This decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.
For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
https://rankmath.com/kb/updated-plugin-prices/
It’s important to emphasize that this modest price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.
Please don’t hesitate to reach out if you have any further questions or concerns. We’re here to assist you.
If my credit card didn’t lapse, would the price increase would have happened anyway or would I have been locked into legacy pricing?
Hello,
The pricing would have changed even if the credit card was still valid.
The company has decided to implement this change in pricing for all users, including customers with old subscriptions.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
