Hello,
I apologize for the issues you are facing with the Rank Math SEO Pro plugin on your website. Thank you for reaching out to us for assistance.
Since you mentioned that you did not purchase the Rank Math SEO Pro plugin from our website and obtained it as part of a cloudbase package online, we recommend ensuring that the plugin is correctly installed and activated on your website.
If you are experiencing specific issues with the plugin, please provide us with more details so we can assist you better. If you encounter any error messages or unexpected behavior, feel free to share them with us.
In case you need further assistance or encounter any difficulties while using the Rank Math SEO Pro plugin, please reply to this ticket. A human agent from our support team will take over and assist you promptly.
Thank you for your understanding, and we look forward to helping you resolve the issues you are facing with the Rank Math SEO Pro plugin.
Best regards.
Sources:
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
How to Install Rank Math PRO Using Composer?
Does Installing Rank Math Slow Down My Website? » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Hello,
Thank you for contacting Rank Math support.
Sure thing, please let us know what the issue is and we’ll be happy to help.
But please note that we are unable to provide support to Rank Math PRO-specific features as you will need a valid Rank Math PRO subscription for that. But we’re happy to help investigate any issue you might have with a non-PRO feature.
Thank you for your patience and understanding
Yes, but I have a business sub on my plugin, and on that, the license mentions that I can use it. If you need any license to be provided or anything else to prove my status, please inform me so we can solve the ticket that I was asking about in the first place.
Hello,
Please note that we don’t recommend purchasing the Rank Math paid plan from anywhere else except directly from us, as we don’t have any authorized resellers.
If you don’t purchase the Rank Math PRO plan directly from us, you won’t be able to get the updates of the PRO plugin. Also, we do not provide support for the cracked/nulled version of the Rank Math plugin.
Most of the time the cracked version of the plugins injects malware into your website which can also create a security threat.
For more details, you can check the article here: https://rankmath.com/kb/rank-math-pro-nulled/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
