Hello,
I’m sorry to hear about the issue you’re facing with merging your email address for the AI credits. To merge your email addresses, please follow these steps:
- Log in to your Rank Math account by visiting Rank Math My Account.
- Check if your AI credits are visible at the top of the screen.
- If your credits are missing due to an email mismatch, please contact our support team by submitting a ticket here.
- In the ticket, provide details about the email addresses you want to merge and include any relevant information like the invoice received from FastSpring.com.
Our support team will assist you in merging your email addresses and resolving the issue promptly. Thank you for bringing this to our attention.
Sources:
How to Restore Missing Content AI Credits » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
Also, posting multiple tickets to get an issue sorted won’t help you get a faster response as that increase the load on the team and increases the response time.
Please keep only one ticket per issue moving forward.
Looking forward to helping you.
