Not received AI activation

#762866
  • Resolved Anonymous
    Rank Math free

    for a**@t******************

    Please check.
    Is the standard plugin charged separately
    thanks

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  • Hello,

    Thank you for reaching out to us regarding the activation of the AI feature for a**@t******************.

    To activate the Content AI feature, you need to have a Rank Math PRO plan or subscribe to a Content AI plan. The Content AI feature is not available in the free version of Rank Math.

    If you are a current paid subscriber of our plugin with a PRO, Business, or Agency plan, you should have received 2000, 5000, or 10000 Content AI Credits, respectively, as a one-time offer. These credits can be used to access the AI feature.

    If you are facing any issues with the activation or if you haven’t received the credits, please ensure that you are logged in to the correct account that was used to purchase the credits. You can check your remaining credits by visiting your Rank Math account page or by reconnecting your Rank Math account in the WordPress admin area.

    If you still encounter issues with the activation or credit allocation, please let us know so we can assist you further.

    Thank you for your patience, and please feel free to ask if you need any more help.

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    To start using the Content AI in your website, please make sure that you have connected your website to your Rank Math account.

    If you already did that and the issue persists, please follow this guide: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    Let us know how that goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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