Rank Math section when editing pages, posts, anything is blank

#760781
  • Resolved Anonymous
    Rank Math free

    We have tried all your support documentation, but when we go to edit a page, a post or anything else, the Rank Math section is still blank, just showing expand/collapse arrows, but with no content at all. Please help!

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  • Hello,

    I apologize for the issue you are facing with the Rank Math section appearing blank when editing pages, posts, or anything else. To resolve this, please follow these steps:

    1. Check Rank Math Metabox:

      • Start by opening the post/page in the WordPress Editor.
      • Ensure that you have enabled Add SEO Controls from Rank Math SEO → Titles & Meta Settings → Pages.
      • If using the Gutenberg Editor, click the Rank Math SEO icon in the top-right corner to open the Rank Math Metabox. For Classic Editor and taxonomy terms, scroll down to the bottom of the page to find the Rank Math Metabox.
    2. Enable Advanced Mode:

      • In the Rank Math Metabox, choose the Advanced Tab. If you cannot find the Advanced tab, please enable the advanced mode from Rank Math SEO → Dashboard.
    3. Check Robots Meta:

      • Ensure that the Robots Meta is not set to No Index. If it is, select the Index checkbox and update the page/post.

    If after following these steps you still encounter the issue, please reach out to our support team by opening a support ticket here. They will provide more specific guidance based on your website’s configuration.

    Thank you for raising this concern, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    Enable Rank Math SEO on Elementor Templates » Rank Math
    Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math
    General Tab in Meta Box of Rank Math SEO Plugin

    Anonymous
    Rank Math free

    I have tried these steps, and the Rank Math section still doesn’t show any content on pages and posts.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math section when editing pages, posts, anything is blank’ is closed to new replies.