Website install

Hello,

I’m sorry to hear about the issue you’re facing with Rank Math on your website. If Rank Math is not showing up in your Rank Math account and has been downgraded to the regular version on your website, it might be due to a few reasons:

1. Different Email Address: If you upgraded to Rank Math PRO using a different email address, it may not be linked to your intended account. In this case, you can contact our support team to merge both accounts or change the email connected to the PRO account.

2. Plugin Update: Ensure that you have the latest version of Rank Math installed on your website. You can check and update the plugin by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If needed, you can also manually update Rank Math by downloading the latest version from your Rank Math account area.

3. Activation: Make sure that Rank Math is activated on your website after installation. You can activate it by navigating to your site’s WordPress Dashboard → Plugins and activating Rank Math.

If these steps do not resolve the issue, please reply to this ticket, and a human agent from our support team will assist you further.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

Best regards,
Rank Math Support Team

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Manually Install Rank Math via FTP (or SFTP) » Rank Math
Rank Math Plugin Requirements for WordPress Websites
The #1 WordPress SEO Plugin in 2023 – Rank Math