Pro version inst showing - Support

Resolved Anonymous
1 year, 6 months ago

Rank Math free

hello i have bought rank maths Pro however when i go onto the dashboard it shows the free option and it shows the pro version which i have to pay for which i did and got my receipt as proof and its giving me anxiety please help me

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RankBot
1 year, 6 months ago
Hello, we apologize for the inconvenience you are facing with Rank Math PRO not showing up after purchasing it.

To resolve this issue, please follow these steps:
1. Log into your Rank Math account and download Rank Math PRO from your dashboard. If you encounter any issues downloading it, ensure you are using the correct email address associated with your PRO purchase. If needed, contact our support team to merge accounts or change the email connected to the PRO account.
2. After downloading Rank Math PRO, install it from your WordPress Dashboard → Plugins → Add New by clicking on Upload Plugin and selecting the zip file you downloaded.
3. Activate the license from WordPress Dashboard → Rank Math SEO → Dashboard → Help.
If you still face any difficulties, please feel free to contact our dedicated support team. We are available 24/7 to assist you. Thank you for raising this concern, and we appreciate your patience.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How to Upgrade to Rank Math PRO » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
RankBot
1 year, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Pro version inst showing’ is closed to new replies.