error in wordpress

#759751
  • Resolved Anonymous

    1 year, 6 months ago

    Rank Math free

    An error of type E_ERROR was caused in line 23 of the file /home/u889365759/domains/yourbookshelf.net/public_html/wp-content/plugins/seo-by-rank-math/vendor/autoload.php. Error message: Uncaught Error: Failed opening required ‘/home/u889365759/domains/yourbookshelf.net/public_html/wp-content/plugins/seo-by-rank-math/vendor/composer/autoload_real.php’ (include_path=’.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/u889365759/domains/yourbookshelf.net/public_html/wp-content/plugins/seo-by-rank-math/vendor/autoload.php:23
    Stack trace:
    #0 /home/u889365759/domains/yourbookshelf.net/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php(262): include()
    #1 /home/u889365759/domains/yourbookshelf.net/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php(182): RankMath->includes()
    #2 /home/u889365759/domains/yourbookshelf.net/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php(164): RankMath->setup()
    #3 /home/u889365759/domains/yourbookshelf.net/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php(554): RankMath::get()
    #4 /home/u889365759/domains/yourbookshelf.net/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php(558): rank_math()
    #5 /home/u889365759/domains/yourbookshelf.net/public_html/wp-settings.php(473): include_once(‘/home/u88936575…’)
    #6 /home/u889365759/domains/yourbookshelf.net/public_html/wp-config.php(90): require_once(‘/home/u88936575…’)
    #7 /home/u889365759/domains/yourbookshelf.net/public_html/wp-load.php(50): require_once(‘/home/u88936575…’)
    #8 /home/u889365759/domains/yourbookshelf.net/public_html/wp-admin/admin-ajax.php(22): require_once(‘/home/u88936575…’)
    #9 {main}
    thrown

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    1 year, 6 months ago

    Hello,

    I apologize for the error you are experiencing on your WordPress website related to Rank Math. The error message indicates that there is a problem with loading a required file in the Rank Math plugin.

    The error message specifically points to an issue with the autoload.php file in the Rank Math plugin directory. It seems that the autoload_real.php file is not being loaded successfully, causing a fatal error.

    To resolve this issue, you can try the following steps:

    1. Check File Permissions: Ensure that the file permissions for the autoload_real.php file and other necessary files are correctly set.

    2. Reinstall Rank Math: You can try reinstalling the Rank Math plugin to ensure all files are properly installed and configured.

    3. Clear Cache: Clear any caching plugins or server-side caches that might be affecting the loading of files.

    If the issue persists after trying these steps, please consider reaching out to our support team by assigning this ticket to a human agent using the available buttons. They will be able to provide further assistance in resolving this error.

    Thank you for bringing this to our attention, and we appreciate your patience while we work to resolve this issue for you. If you have any other questions or concerns, feel free to let us know.

    Anonymous

    1 year, 6 months ago

    Rank Math free

    i Migrate my Website From Shared Hosting to VPS
    and this error appeared

    Jeremy

    1 year, 6 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    From the error log you have shared, the plugin is failing to access the autoload_real.php file. Migrating the site may have caused this issue and blocked the plugin from accessing some files or simply the plugin is corrupted.

    You can try deleting the plugin and re-installing a fresh copy.

    Don’t worry, all your old Rank Math settings and data will remain after you re-installed the plugin.

    Let us know how that goes. Looking forward to helping you.

    Anonymous

    1 year, 6 months ago

    Rank Math free

    fixed, thank you

    Adetayo

    1 year, 6 months ago

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘error in wordpress’ is closed to new replies.