Help to Connect Google Account

#759749
  • Resolved Anonymous
    Rank Math free

    Hello. I follow your steps but when I’m redirected to Rank Math Analytics no Account or property has been created. Am I missing something? Search Console and Analytics are in red. Need support, please.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello. We apologize for the inconvenience you are facing with connecting your Google Account to Rank Math Analytics.

    Based on the information provided, it seems like there might be a glitch in the connection process. To troubleshoot this issue, we recommend following these steps:

    1. Go to Rank Math SEO → General Settings → Analytics.
    2. Click on the Test Connections option at the top right of the Analytics settings to validate the existing connections.
    3. If there is a red signal indicating a glitch in the connection, please try to reconnect your Google account by clicking on Reconnect Google account as shown in the screenshot below:

    Reconnect Google Account

    If the issue persists even after reconnecting your Google account or if you see a red signal again when validating the connection, we recommend opening a support ticket with us. You can do so by clicking here and sharing the error log with our team.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you. If you need further assistance, please feel free to reach out.

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    To make sure that everything works correctly please go through this article to set up the Analytics module: https://rankmath.com/kb/install-google-analytics/

    However, if the issue persists, please make sure that you have created the Analytics account in the same Google account you used to verify with Google Search Console.

    If you want Rank Math to create the property, make sure that you have given Rank Math complete permission by following the steps below:

    1. Remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    2. Reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    3. You should be able to see the option to create a GA4 property: Rank Math support
    We hope this resolves the issue for you.

    If you still face any problems or have any questions, please let us know. We’re always here to help.

    Anonymous
    Rank Math free

    Thank you! Now it is working.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post or TrustPilot about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

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