Getting persistent message about Projects

Hello,

I’m sorry to hear that you are facing an issue with the persistent message about the new post type “projects” detected by Rank Math. Thank you for checking out the configuration at the suggested links and saving the changes.

To make the message go away, you can try the following steps:

1. Click on the close button on the right side of the notification as shown in this screenshot:
   

2. If the notice still persists after dismissing it, please try clearing your browser cache and then navigate to Rank Math SEO → Status & Tools → Database Tools inside your WordPress dashboard. Click on Remove Transients as shown in this screenshot:
   

These steps should help in resolving the issue. If you continue to see the notice even after following these steps, please feel free to reach out to our support team directly here, and we will be more than happy to assist you further.

Thank you for bringing this to our attention!

Hello,

Please clear your website and server cache after following the steps we have shared above.

If the issue persists, you may try clearing the notification from your database. You should be able to find a key named rank_math_notifications under the options table in your database.

Once you find the notification there, you can simply delete the option for that notification entirely.

Please note that we always recommend when working with databases, you have to be extra careful and suggest you create a backup first.

Let us know how it goes.

Hello,

The notification should go away after dismissing it. Since it isn’t, the only solution is to delete the option from the database. The option will be generated again once there is a new notice from our plugin. If you want us to check this further, please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.