he response is not a valid JSON response

#758886
  • Resolved Anonymous
    Rank Math free

    Hello.

    We performed the mentioned procedure but we still have the same problem: The response is not a valid JSON response. What can we do? The website is: ipld.com.br

    ps: on the ipld.amldev.com.br website we have successfully activated it.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for reaching out to us. I’m sorry to hear that you are still facing issues with the JSON response on your website ipld.com.br.

    To address this, please follow these steps:

    1. Ensure that the Rank Math plugin is correctly configured on your ipld.com.br website.
    2. Check if there are any conflicting plugins that might be affecting the JSON response.
    3. Verify that the JSON-LD Schema Markup is correctly set up for your content on ipld.com.br.

    If the issue persists after checking these steps, please provide us with more details or screenshots related to the problem so we can assist you further.

    Looking forward to resolving this issue for you.

    Sources:
    How to Import JSON-LD Schema Markup With Rank Math » Rank Math

    Anonymous
    Rank Math free

    We’ve followed the steps, but the issue persists. The bug happens when trying to update the Content IA credits.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We have shared this issue with our developers and they are investigating it. As soon as we get some updates, we’ll make sure to let you know here.

    We would appreciate your kind patience regarding this issue.

    Please don’t hesitate to let us know if you have any other questions.

    Thank you.

    Hello,

    We have fixed this on our end.

    Please reconnect your Rank Math plugin to your Rank Math account. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

    disconnect
    connect

    Then, please head over to WordPress Dashboard > Rank Math > General Settings > Content AI and refresh the credits. Here’s a screenshot for reference:

    Refresh Content AI credits

    Once done, please go back to using Content AI and it should work without any issues.

    If the issue persists, please let us know here and we’ll assist you further.

    Anonymous
    Rank Math free

    Hello Jeremy!

    Finally it work!
    Thanks a lot for your attention!
    Have a good day.

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘he response is not a valid JSON response’ is closed to new replies.