Hello,
We apologize for the inconvenience you are facing with updating the Logo for Google in the setup wizard. If the logo is not updating despite multiple attempts, there might be a caching issue causing this behavior.
To resolve this, please try clearing any caching plugins or server-level cache that might be affecting the logo update process. Once the cache is cleared, try uploading the logo again in the Rank Math Setup Wizard.
If the issue persists after clearing the cache, please ensure that the logo you are trying to upload meets the minimum supported resolution of 112×112 px and is in a square variation if possible.
If you continue to experience difficulties updating the logo, please provide more details or screenshots of the issue you are facing so we can assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Sources:
How to Setup Rank Math SEO Plugin Properly
How to Change Your Website’s Favicon in WordPress » Rank Math
Why Google Displays URL Instead of Site Name in SERP? » Rank Math
How to Access Rank Math’s Setup Wizard
Dear Team,
I have tried the steps as suggested by the Bot, however still the problem has not been resolved. Please look into the matter on priority, as may this is causing a reason for my logo not being updating on Google Search.
Waiting for a Reply.
Thanks & Regards
Alok
Mob – 9004110090
Hello,
Thank you for contacting Rank Math support.
Please navigate to WP Dashboard > Rank Math SEO > Titles & Meta > Local SEO and change the logo there. If the settings are not getting saved, please follow this guide: https://rankmath.com/kb/settings-not-saved/
Let us know how that goes. Looking forward to helping you.
Hi Jaideep,
I tried the process a you told. There is no change from the existing status. At the local SEO, the Logo is updated earlier also but in the Set up wizard, in the ‘Your Site’ tab, there option for Logo for Google. I have tried updating this logo with the new logo with the required dimensions, but its not updating even after multiple attempts.
Due to this, possibly, I am not able to view my Logo with Google.
You are requested to please help in the same.
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
