Hello,
Thank you for reaching out to us regarding your subscription. We appreciate your interest in changing your plan from AI Content Starter to SEO Plugin Pro.
Unfortunately, downgrading or changing subscriptions is not possible at the moment. However, we can process a refund for your current purchase, and then you can proceed to purchase the SEO Plugin Pro subscription based on your requirements.
If you would like us to assist you with the refund process, please let us know. For more information, you can refer to our knowledge base article on downgrading plans: Downgrade Plan KB Article.
We look forward to hearing back from you.
Warm regards.
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Hi,
Please help me to refund. By then, I will purchase SEO Plugin.
Regards,
Yang Qu
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Then, you can purchase a new subscription from our site: https://rankmath.com/pricing
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.