Regarding the 404 Monitor section

#752669
  • Resolved Anonymous
    Rank Math free

    Hello Rank Math Team,
    Regarding the section of 404 Monitor.
    I would like to know why I see a pages that I set the correct page URL for it many many times!!
    for example I see this page: (example.com/page-99)
    Although I fixed this page many times and I’ve already set the correct path, I see the same page (example.com/page-99) more and more in the section, of-course I don’t mean this page in particular but this only example.

    a screenshot from my dashboard:
    https://paste.pics/QG5D9

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I’m sorry to hear about the issue you’re facing with the 404 Monitor section. It seems that even after setting the correct path for certain pages multiple times, you continue to see them listed in the 404 Monitor section.

    This could be happening due to various reasons such as cached data, incorrect redirects, or other underlying issues. To address this concern effectively, we recommend checking the following:

    1. Clear Cache: Clear any caching plugins or server-side caches that might be causing outdated information to display.

    2. Check Redirects: Ensure that there are no conflicting redirects set up that might be causing the issue.

    3. Review Server Configuration: Verify that your server configuration is correctly handling the redirects and page requests.

    If the issue persists after checking these points, please provide more details or screenshots related to the specific pages you are encountering this problem with. This will help us investigate further and provide you with a more accurate solution.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    If you need further assistance, please assign this ticket to a human agent using the available buttons.

    Best regards.

    Sources:
    How to Monitor 404 Errors with Rank Math SEO Plugin
    How to Fix 404 Errors with Rank Math SEO Plugin
    Rank Math General Settings
    How to Find Out Where 404 Errors Are Coming From » Rank Math

    Anonymous
    Rank Math free

    I don’t find my solve. so I need a human response.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please note that we only report the 404s and unfortunately, we do not have information on how or why they are generated. You can get further insight into them by enabling the advanced monitor: https://rankmath.com/kb/monitor-404-errors/#advanced-404-monitor

    That will give you more information like referrer and user-agent. You can use that information to track down the source or find out if it is just bots generating those errors.

    You can fix these errors by redirecting them to a related page on your website:
    https://rankmath.com/kb/fix-404-errors/

    Or you can exclude the URLs from WordPress Dashboard > Rank Math > General Settings > 404 Monitor: https://rankmath.com/kb/general-settings/#exclude-paths

    Regarding your homepage URL in the 404 monitor, when you see this, it means that some bots are trying to access this URL: https://yourdomain.com/yourdomain.com

    This is because all of the 404 errors are relative to the homepage, so you can safely ignore those and go about your day.

    If the error was on your homepage, you would see only a forward slash in the log /.

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Anonymous
    Rank Math free

    Thank YOU.
    but I’m asking about the duplicated 404 URLs, should I ignore them ever time I see them or what?
    for example today I fixed the URL of mysite.com/example99 >> to mysite.com/example
    so why I see tomorrow or even after awhile the same error come again >> mysite.com/example99

    Hello,

    If you have already redirected the URL, then it shouldn’t return a 404 error and shouldn’t be logged again in the 404 Monitor. However, the old log for that URL will not clear in the monitor, but you will still see the URL there. However, you won’t see new hits for that.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Anonymous
    Rank Math free

    Thank YOU

    Hello,

    We are super happy that we were able to address your concerns. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on
    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
    https://www.trustpilot.com/evaluate/www.rankmath.com

    about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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