Hello,
We apologize for the inconvenience you are facing after purchasing Rank Math PRO. To download Rank Math PRO, please log into your Rank Math account using the email address you provided during the purchase. If you are unable to find the download, it’s possible that you might have upgraded using a different email address.
To resolve this issue, you can contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by submitting a ticket on our support forum.
When submitting the ticket, make sure to include the email address(es) you want to connect to your PRO account. Our support team will then locate your PRO account and assist you in changing the email connected to it or merging it with your FREE account.
If you have any further questions or need assistance, feel free to reach out to our dedicated support team through the ticket submission process. Thank you for raising this concern, and we appreciate your patience.
Best regards.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
