My Analytics not working

#749740
  • Resolved Anonymous
    Rank Math free

    Good morning!
    Please my rankmath analytics not working, and I followed all your tutorials but up to now the analytics still not reading the data for more than 8 months.

    Please help me and rectify the issue. My website is https://zamgist.com.ng/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    I’m sorry to hear that you’re facing issues with your Rank Math Analytics not working on your website https://rankmath.com/kb/zero-search-traffic-error/ Thank you for following our tutorials and trying to resolve the problem.

    To address the Rank Math Analytics issue where data is not being fetched for more than 8 months, we recommend the following steps:

    1. Reconnect Your Google Account:

      • Navigate to Rank Math SEO → General Settings → Analytics.
      • Click the Reconnect link to disconnect and reconnect your Google Account with Rank Math. You can refer to this guide for detailed instructions.
    2. Update Data Manually:

      • If the data fetch doesn’t happen after reconnecting, choose Update data Manually in the Analytics settings.
    3. Rebuild Index for Analytics:

      • Head over to Database Tools and click Rebuild Index for Analytics.
    4. Check if the Data is Present:

      • Open the Analytics dashboard by navigating to Rank Math SEO → Analytics and verify if the data is present.

    These steps should help in resolving the issue with your Rank Math Analytics not fetching data. If you encounter any difficulties or need further assistance, please feel free to reach out to our support team available 24×7.

    Thank you for your patience, and we appreciate your efforts in trying to resolve this issue. Let us know if you need any more help.

    Have a great day!

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    Anonymous
    Rank Math free

    I did all this but still not working

    Anonymous
    Rank Math free

    Still waiting for your response please

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    In this case, please follow the steps below to create a troubleshooting log so that we can check the issue further:

    Step #1.
    First, add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Step #2.
    After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

    If in your case, you do not see the Scheduled Actions menu, then you can try visiting the following URL:

    
    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    Ensure that you replace yourdomain.com with your own domain in the above link.

    screenshot

    Step #3.
    When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.

    You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘My Analytics not working’ is closed to new replies.