My subscription failed

#749556
  • Resolved Anonymous
    Rank Math free

    Hi, I paid for a subscription package an I got my invoice in my mailbox, but I cant see my subscriptions in my account
    I ordered the package with l****@b*************
    but I can not see my subscription.Can you please check and correct it?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for reaching out to us regarding the issue with your subscription.

    I apologize for any inconvenience this may have caused. To assist you better, please provide us with the following details:

    1. The email address associated with your Rank Math account.
    2. Any invoice number or transaction ID related to your subscription purchase.

    With this information, we will be able to investigate the issue further and help you resolve it promptly.

    Looking forward to your response. Thank you for your cooperation.

    Sources:
    How to Download or Update My Invoice » Rank Math
    How To Upgrade Your Rank Math PRO Subscription » Rank Math
    How to Cancel Your Rank Math PRO Subscription » Rank Math

    Anonymous
    Rank Math free

    The email address associated with my Rank Math account:l****@b*************
    my invoice number purchase.Order ID: RANKMATH240220-2236-36495

    Anonymous
    Rank Math free

    The email address associated with my Rank Math account:l****@b*************
    my invoice number purchase.Order ID: RANKMATH240220-2236-36495

    Anonymous
    Rank Math free

    Hi,How long should i wait for your reply !!!?

    Anonymous
    Rank Math free

    Hey,

    Have a similar problem myself. Waiting for more than 4 hours now. Seeing you’re waiting for more than 12 doesn’t give me much hope on getting a quick solution. Pitty. Hope we’ll both get an answer soon. Cheers.

    Anonymous
    Rank Math free

    I am writing to express my concern regarding a support inquiry I submitted over 12 hours ago. As of now, I have not received a response, and I am becoming increasingly anxious about the resolution of my issue.

    Understanding the complexities and high volume of inquiries you may be dealing with, I kindly request an update on the status of my support ticket. Prompt and effective support is crucial for me, and I would greatly appreciate any information or estimated timeline for when I can expect a resolution.

    Anonymous
    Rank Math free

    I have been awaiting a response to my support inquiry for an extended period without receiving any communication, either via email or through this platform. It’s disappointing to experience delays in support, as prompt assistance is very important to me. I hope for an improvement in the response times and quality of support.

    Anonymous
    Rank Math free

    Contact support through email, got my problem resolved in about an hour.

    Anonymous
    Rank Math free

    Thank you, I did it as well and waiting for an answer. It seems writing Email to support is the better way 🙂

    Anonymous
    Rank Math free

    It seems so. 🙂 Good luck.

    Hello @benitatech,

    Thank you for contacting Rank Math support and we apologize for the delay in getting back to you.

    We can see that this issue has been resolved via your other ticket, so we’re going to go ahead and close this ticket.

    If you need help with anything else, please create another ticket and we’ll be happy to help.

    Thank you for choosing Rank Math

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘My subscription failed’ is closed to new replies.