Hou do i get my credits?

Hello,

Thank you for reaching out to us regarding the issue with your Content AI credits. We apologize for any inconvenience this may have caused.

To ensure that you can see the credits you’ve purchased on your website, please follow these steps:

1. Make sure you are logged in to the correct Rank Math account that you used to purchase the Content AI credits. You can check your remaining credits by visiting the Rank Math Account area or by clicking on this URL: Rank Math Account.

2. If you can see the correct remaining credits in your Rank Math account but not on your website, please disconnect and reconnect your Rank Math account in your WordPress admin area. You can do this by going to Rank Math > Dashboard > Help. Here are some screenshots for reference:

   • Disconnect Account:
   • Reconnect Account:

3. After reconnecting your Rank Math account, refresh the Content AI credits in your WordPress admin area under Rank Math > Dashboard > Help. This will ensure that the plugin requests the updated credits from our server and displays the correct count. Here is a screenshot to guide you:

If after following these steps you still encounter issues with your credits not showing up, please let us know so we can assist you further.

We appreciate your patience and understanding as we work to resolve this issue for you. If you have any other questions or need further assistance, feel free to reach out to us.

Best regards.

Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
How to Restore Missing Content AI Credits » Rank Math
How to Use Rank Math’s Content AI for SEO » Rank Math

Hello,

We are glad to know that this issue has been resolved. Thank you for letting us know.

This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

We appreciate your patience and cooperation throughout this process.

Thank you for choosing Rank Math.