SEO analyzer shows “API Error: HTTP 403 error.”

#748570
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    Hello,

    We are hosting the domain ethicwater.com.tr on WordPress with CyberPanel. When we attempt to run the SEO analyzer, it displays an “API Error: HTTP 403 error.” Could you please assist us in resolving this issue as soon as possible? Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    We apologize for the inconvenience you are facing with the SEO analyzer showing an “API Error: HTTP 403 error” on your website ethicwater.com.tr hosted on WordPress with CyberPanel.

    The “API Error: HTTP 403 error” typically indicates that there might be a permission issue or a restriction preventing the API request from being processed successfully. To resolve this, you can follow these steps:

    1. Check Website Status: Ensure that your website is not under maintenance mode. If it is, switch it back to normal mode and try running the SEO analyzer again.

    Maintenance mode

    1. API Requests Blocked by Firewall: Check if any firewall settings are blocking API requests. You may need to whitelist the necessary IPs or adjust firewall settings to allow the API requests.

    If after checking these steps, the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will further assist you in resolving the “API Error: HTTP 403 error.”

    Thank you for bringing this to our attention.

    Sources:
    How to Fix 403 Forbidden Error with IndexNow » Rank Math
    Why Am I Getting “API Error: HTTP 400” Error » Rank Math
    How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math

    Anonymous

    1 year, 7 months ago

    Rank Math free

    Hello,

    we have checked all the above steps, all are ok, there is no issues by checking. can you please check on your end using the given login credentials?, Thank you.

    Jaideep Asrani

    1 year, 7 months ago

    Hello,

    The server security or firewall is blocking our API requests; hence, you see this error.

    Please get in touch with your host and ask them to whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com.

    Let us know how that goes. Looking forward to helping you.

    Anonymous

    1 year, 7 months ago

    Rank Math free

    Hello,
    we have whitelisted the above ip address in our cyberpanel. but still the issue exists. can you please rechecke on your end. Thank You.

    Anonymous

    1 year, 7 months ago

    Rank Math free

    We have also checked by turning off the firewall, but the issue still persists. Thank you.

    Great

    1 year, 7 months ago

    Hello,

    Thank you for following up on this. We can see that this ticket is a duplicate of this one, and another private ticket from another user in the PRO forum. The issue has been escalated and our development team is currently being investigated.

    Please be patient, we will get back to you with an update soon. I’ll be closing this ticket in favor of your other one. If you need to get back to us or add additional information, please do so from your other ticket.

    Thank you for choosing Rank Math

Viewing 6 replies - 1 through 6 (of 6 total)

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