Purchased wrong subscriptions

Hello,

Thank you for reaching out to us regarding your subscription concern. We understand that you accidentally purchased a Content AI subscription instead of Rank Math Pro.

To switch to Rank Math Pro, we will need to process a refund for your Content AI subscription. Once the refund is completed, you can proceed to purchase the Rank Math Pro subscription.

For more details on the refund process, please refer to our KB article on the subject: Rank Math Refund Policy.

If you would like us to initiate the refund process, please confirm your request, and we will assist you accordingly.

We appreciate your understanding and cooperation in this matter. Looking forward to your response.

Sources:
How to Cancel Your Content AI Free Trial? » Rank Math
Rank Math Refund Policy » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

Hello,

As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant. You can purchase the PRO plan from our site.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.