Analytics Search Console Issue

#747418
  • Resolved Anonymous
    Rank Math free

    I am trying to setup rankmath but facing problem in Analytics step. Search console does not show my website. I have tried reconnecting, even I removed the access given to rankmath from my google account then again try to reconnect it but still it does not show my site. There’s no option other than Reconnect and Disconnect options in the right upper corner. How to solve this issue?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    I’m sorry to hear that you’re facing issues with setting up Rank Math Analytics and connecting it to the Search Console. If you have already tried reconnecting and removing access but still cannot see your website listed in the Search Console section, let’s try a few more steps to troubleshoot this issue.

    1. Test Connections: To validate the connection between Rank Math and your Google account, please follow these steps:

      • Navigate to Rank Math SEO → General Settings → Analytics.
      • Click on the Test Connections option at the top right of the Analytics settings.
      • Check if there is a green signal indicating a valid connection or a red signal indicating a glitch in the connection.

      Test connections

    2. Reconnect Google Account: If you see a red signal or encounter any issues during the test connections, you can try reconnecting your Google account by following these steps:

      • Click on the Reconnect button in the Analytics settings.
      • Allow all permissions when prompted.
      • Configure Analytics properties and click on Save Changes.

      Reconnect Google Account

    3. Open a Support Ticket: If the issue persists even after reconnecting your Google account, or if you continue to face difficulties, I recommend opening a support ticket here and sharing the error log with us for further assistance.

    I hope these steps help resolve the issue you are experiencing. Thank you for bringing this to our attention.

    Best regards.

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math
    How to Verify Your Website on Google » Rank Math
    How to Connect Your Google Account With Rank Math SEO » Rank Math

    Anonymous
    Rank Math free

    I need a human support agent

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below and see if that works for you:

    1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Thanks for the help! I got both google console and analytics’s identification and verification done.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post or TrustPilot about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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