Subscription - Support

Resolved Anonymous
1 year, 7 months ago

Rank Math free

Hello I just signed up for the pro version yet it is not showing up in my account dashboard. RANKMATH240217-3276-40145 was just paid on 2/16/24. Please advise. Thank you.

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RankBot
1 year, 7 months ago

Hello, we apologize for the inconvenience you are facing with your Rank Math PRO subscription not reflecting in your account dashboard.

To resolve this issue, please log into your Rank Math account and check if the Rank Math PRO version is available for download. If you still encounter any difficulties or if the PRO version is not accessible, it’s possible that the payment was made using a different email address than the one associated with your account.

In such cases, we recommend reaching out to our support team via this link to merge both accounts or update the email connected to your PRO subscription. Our support team is available 24/7 and will assist you promptly with this matter.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How To Upgrade Your Rank Math PRO Subscription » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 year, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subscription’ is closed to new replies.