Pro Not Showing

#746255
  • Resolved Anonymous
    Rank Math free

    I purchased the pro version, but it isn’t showing in my account.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear that you are facing issues with your Rank Math PRO version not showing in your account. To resolve this, please follow these steps:

    1. Log into your Rank Math account at Rank Math Account.
    2. Download Rank Math PRO from your dashboard.
    3. If the PRO version is unavailable, it might be due to using a different email address for the purchase. In that case, you need to contact our support team to merge both accounts or change the email connected to the PRO account.

    You can reach out to our support team by submitting a ticket on the Rank Math Support Forum. In the ticket, provide details about the email addresses you want to connect to your PRO account or merge with your FREE account.

    If you have any further questions or need assistance, feel free to contact our dedicated support team. Thank you for bringing this to our attention. We are here to help you with any issues you may encounter.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Where Is My Rank Math PRO License Key?
    How to Upgrade to Rank Math PRO » Rank Math

    Anonymous
    Rank Math free

    The email address I’ve signed up with is h****@p******************* and it’s the one I purchased it with. Hence me contacting support.

    Can you help?

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We can see that your profile badge has already changed to PRO.

    You can check the subscription details here:
    https://rankmath.com/my-account/subscriptions/

    Please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Pro Not Showing’ is closed to new replies.