Trying to cancel the trial

#744670
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    Nothing shows up under my subscriptions so I could not even figure out how to use it. I purchased rank math pro and see you all sent me a 15 day trial to AI Content? Im super confused on how to use any of this or download the plugins. Nothing looked like the video instructions I watched so I still haven’t been able to get anywhere.

    Neither of my subscriptions shows when I login.

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  • Jaideep Asrani

    1 year, 7 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Trying to cancel the trial’ is closed to new replies.