Hello,
I’m sorry to hear that you are facing an issue with the Rank Math integration in Divi’s front-end editor on your WordPress site.
Based on the information provided, it seems like you are experiencing difficulties with the integration button for Divi’s front-end editor. This could be due to a compatibility issue or a configuration setting.
To troubleshoot this problem, please ensure that:
- The Content AI module is enabled in Rank Math. You can check and enable this module by navigating to Rank Math SEO > Dashboard > Modules in your WordPress dashboard.
- Make sure that you are using the latest version of Rank Math. You can verify this by going to WordPress Dashboard > Rank Math SEO > Status & Tools > Version Control.
If the issue persists after checking these settings, please try disabling any other conflicting plugins temporarily to see if there is a conflict causing the problem.
If the problem still persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Best regards.
Sources:
How to Use Rank Math’s Content AI for SEO » Rank Math
Homepage SEO Settings via Meta Title and Description
Why Rank Math Settings Are Not Getting Saved? » Rank Math
How to Use Content AI With Divi » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
Hello,
Thank you for your patience.
Could you please confirm if you’re using WooCommerce as well?
We have asked since we currently have an issue with both Divi and WooCommerce, and the issue is fixed when you temporarily deactivate the WooCommerce plugin.
Looking forward to helping you.
Hi, thank you for your response. Yes, I do have WooCommerce installed on my website. I just tried disabling it, and indeed the Rank Math button worked on the front end.
I believe I’ve identified the problem. My first question is, how can I temporarily deactivate WooCommerce without impacting my store? Secondly, do you have an estimate for when the new update for Rank Math will be released, with this issue fixed?
Hello,
Thank you for letting us know you managed to isolate the issue.
We apologize for the inconvenience of having to use the workaround to make edits in Rank Math. There is currently no other workaround for this and we apologize for the impact it has on your store.
We do not have an ETA for the fix but I can assure you that our development is working on this as the top priority and will issue an update soon.
You can keep an eye on our changelog to get notified when we release a fix for this issue: https://rankmath.com/changelog/
Your patience and understanding during this period are greatly appreciated.
Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
