Content AI enable

Hello,

We apologize for the inconvenience you are experiencing with the Content AI tab not being displayed in the general settings, even though you have enabled Content AI in the dashboard.

To resolve this issue, please follow these steps:

1. Ensure that you have the latest version of the Rank Math plugin installed.
2. Try refreshing the credits by navigating to WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here is a screenshot for reference:
   

If after refreshing the credits, you still encounter issues, please reach out to our dedicated support team by clicking here. Our team is available 24/7, 365 days a year to assist you further.

Thank you for your understanding, and we appreciate your patience while we resolve this matter for you.

Sources:
Content AI – Your Personal AI Assistant by Rank Math
How to Restore Missing Content AI Credits » Rank Math

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

It seems like you purchased the plugin with some other email address.

Can you please search and forward a receipt from FastSpring.com so we can locate your account?

Looking forward to helping you.

Hello,

Thank you for sharing the details of the PRO account. Please navigate to WP Dashboard > Rank Math SEO > Role Manager and make sure the Content AI is selected for the user role of your account.

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.