Hello,
I apologize for the inconvenience you are experiencing with Rank Math on your website hrohsconsultants.com. To resolve this issue, please ensure that you have correctly set up your Google Analytics account and integrated it with Rank Math.
If you are still facing difficulties after verifying the setup, please assign this ticket to a human agent using the available buttons for further assistance.
Thank you for reaching out.
Best regards.
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
Hi,
Rank Math is not generating Account, property and data stream for my website https://hrohsconsultants.com/
Please help.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please note that Rank Math fetches these data directly from your Google account.
In this case, can you please confirm if you have an active Google Analytics account? You can follow this guideline to create a Google Analytics account for your websites: https://support.google.com/analytics/answer/9304153?hl=en
In case, you have a Google Analytics account but on another email address, then you can follow this URL to transfer the property to the same email address: https://support.google.com/google-ads/answer/44500?hl=en
Once done, please try to reconnect your Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and see if that works for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hi Rakkibuzaman,
Thank you for your reply. I tried what you said and Rank Math generated the account information.
But now, the Google Console is saying, it “couldnt fetch” the sitemap generated by Rank Math due to General HTTP error.
Please can you help.
Thank you,
Zanzy Polycarp
Hello,
Thank you for your patience.
Please ensure that you’re submitting the correct version of your sitemap and that the property you have verified is the same in your GSC (non-WWW and HTTPS).
Here’s a link for more troubleshooting steps:
https://rankmath.com/kb/couldnt-fetch-error-google-search-console/
Hope that helps.
Hi Reinelle,
I did all of that. Still would not fetch.
Will you be able to take a look at my website and Google Console, if I give you access?
Thank you.
Hello,
Your sitemap is working fine. Please share a screenshot of the detailed error so we can check and help you fix it. You can use a tool like https://imgur.com/ to share the screenshots.
Looking forward to helping you.
Hi,
I am adding one more link:
https://imgur.com/a/JgynoKf
Please help me resolve this.
Thank you
Hello,
Thank you for your patience.
The “Last Read Date” column on your sitemaps is not yet updated.
Please give Google some time to recrawl your sitemap and it will update that column as well.
Regarding the 404, you should use the URL inspection tool of your GSC account to check those URLs and view their referring page where are they coming from.
Once you know their referring page, you can unlink or remove it so Google won’t discover it.
Hope that helps.
Hello,
It could be that Google is currently referring to an older version of your sitemap.
Please follow the steps below:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. Apply the following filter code to your site.
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
Here’s how you can add filter to your WordPress site:https://rankmath.com/kb/wordpress-hooks-actions-filters/
Then, try removing all the sitemaps from your Google Search Console and submit the primary sitemap again: sitemap_index.xml. Check if Google is still discovering those 404s.
If you are still seeing the HTTP error, please try submitting this instead: https://hrohsconsultants.com/?sitemap=1
As for the “No Referring Site Maps Detected” from your GSC, it states that Google hasn’t discovered that URL from the sitemap but by other means. It could be within your website’s internal links or from a different website.
Looking forward to helping you.
Hi,
Please can I give access to my site and you do this for me? I am not a tech and I worry, that I may make mistakes. I am an HR professional, not a software engineer or web designer.
Please help.
Thank you,
Zanzy
Hello,
We can investigate this further on your website. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience.
Thank you for choosing Rank Math.
Hi Adetayo,
I just submitted my logins through secure link. Can you check if you’ve received it?
Thank you,
Zanzy
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
