Hello,
I’m sorry to hear that you are facing issues with your Rank Math SEO plugin not updating the meta title or meta description. This could be due to various reasons. Let’s troubleshoot this together.
Here are a few steps you can take to resolve this issue:
-
Update Rank Math to the Latest Version:
- Make sure you have the latest version of Rank Math installed. You can check this by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, you will see a notification prompting you to update the plugin. Follow the instructions provided to update Rank Math.
- You can also manually update Rank Math by logging into your Rank Math account here and downloading the latest version of Rank Math PRO. Then, upload the downloaded file to your WordPress Dashboard → Plugins → Add New and click “Install Now.”
-
Check if Refresh Tokens Are Available:
- Verify the status of the refresh token in Rank Math by going to Rank Math SEO → Status and Tools → System Status. Check the status of the Google Refresh Token under Rank Math. If it shows ‘No Token,’ follow the tutorial provided to fix this issue.
If after following these steps, the issue persists, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for bringing this concern to our attention. We appreciate your patience as we work to resolve this issue for you.
Best regards.
Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes. If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
For more information on this issue, you can follow this guideline: https://rankmath.com/kb/meta-data-not-saving/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
