Line brake in Checkout

#741063
  • Resolved Anonymous
    Rank Math free

    Hi,

    for any reason rank math is adding line brakes <br> to my website.
    There was a br tag added to my woocommerce checkout page – why? And how?

    Please view the attached images.

    Screenshot

    Thanks!
    Niko

Viewing 15 replies - 1 through 15 (of 20 total)
  • Hello,

    I apologize for the inconvenience you are facing with Rank Math adding line breaks to your website. From the provided screenshot, it seems that a “ tag has been added to your WooCommerce checkout page.

    To address this issue, it’s important to check if any custom code or settings in Rank Math might be causing this. However, based on the information provided, it’s not clear how Rank Math specifically added the “ tag to your checkout page.

    I recommend checking your Rank Math settings, especially any customization related to WooCommerce or checkout pages. If you are unable to identify the cause, please reply here, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this to our attention.

    Best regards.

    Sources:
    How to Enable Breadcrumbs on Your Website With Rank Math SEO » Rank Math
    Google Search Console Missing Field Warning » Rank Math
    Setting a Custom Brand for Your WooCommerce Store with Rank Math » Rank Math
    Remove Blank Lines From Sitemaps » Rank Math

    Anonymous
    Rank Math free

    Hi,

    well I installed Rank Math yesterday. There are no special customizations.
    Do you have any idea?

    Niko

    Anonymous
    Rank Math free

    Could you help?

    Hello,

    Thank you for your patience.

    Could you please share the affected URL so we can check as well?

    Meanwhile, please confirm if it only appears when logged in to your site. If so, it seems that you’re referring to the Analytics stats bar shown above on your posts/pages.

    To hide it temporarily or remove it permanently, you can follow the steps in this link:
    https://rankmath.com/kb/analytics-stats-bar/#hide-stats-bar

    Let us know how this goes.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Hi there,

    i don not think, I use the stats bar. I have sent you access to my website now. Please login and visit the checkout page. (you have to visit a product page and click “Jetzt anmelden” to proceed to the checkout) There you will find the issues shown on my screenshot I have already sent you.

    Thanks!
    Niko

    Hello,

    We checked your website with the Health Check plugin and looks like the issue is related to the Astra theme you’re using on your website. When we enabled the Astra theme, the extra <br> tag was added. Please check the screencast in the sensitive data section for your reference.

    However, we already shared the issue with our developers and they are looking into it. Meanwhile, we also suggest you get in touch with Astra theme support as they might already have a solution for this.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    It seems like this is happening even with other SEO plugins: and we would require your FTP details as well, so we may troubleshoot further.

    We look forward to having this issue resolved.

    Thank you

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Hi,

    sure, I added the FTP-Access to the sensitive data section.
    Please view the files as soon as possible.

    Thanks!
    Niko

    Hello,

    The FTP details might not be correct, could you please verify that.

    Thank you

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Ok, now please try again.

    Thanks!
    Niko

    Hello,

    Just tried and still not working. Could you be blocking some IPs from Kenya (country)?

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

Viewing 15 replies - 1 through 15 (of 20 total)

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