Hello,
I’m sorry to hear that you’re facing issues updating the meta title, meta descriptions, and focus keywords on your new pages. This could be due to a few common reasons:
-
Plugin Conflicts: Sometimes conflicts with other plugins can prevent the data from being saved. You can troubleshoot plugin conflicts by following our guide here.
-
JavaScript-Related Errors: Errors related to JavaScript can also cause issues with saving data. You can diagnose JavaScript errors using the browser console. Here’s how to do it in Chrome.
If you’ve tried these steps and are still facing issues, please ensure you make changes to your content before hitting the update button, as search engines might consider them as date manipulation. Also, consider starting with your most important posts first.
If the issue persists after following these steps, please feel free to reach out to our support team directly here. We’re here to help!
Thank you for raising this concern, and we appreciate your patience as we work to resolve this issue for you.
Best regards,
Rank Math Support Team
Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Google Shows A Different Meta Title/Description For My Site » Rank Math
How to Update SEO Score When N/A is Showing » Rank Math
General Tab in Meta Box of Rank Math SEO Plugin
Rank Math’s Content Analysis Tests For Archive Pages » Rank Math
I tried all of this but this issue is still persisting on my various sites on different browser. Can you please check this thing on your end?
Hello,
Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.
This is usually caused by some sort of blockage on the route to save the metadata on the website, a conflict with plugins, a javascript error or a firewall-related issue.
Here is how you can fix it:
- Firstly, ensure that you have the latest version of Rank Math installed on your site.
- Check if your firewall or security plugin is blocking access to Rank Math’s files. You can do this by looking at your firewall logs and seeing if there are any blocked requests to these files:
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
/wp-json/rankmath/v1/getFeaturedImageId
/wp-json/rankmath/v1/getHead
If you see any blocked requests, you need to whitelist Rank Math and its files in your firewall or security plugin settings.
Learn more about troubleshooting this issue here: https://rankmath.com/kb/meta-data-not-saving/
We hope these steps help you solve the problem. If you still can’t update the metadata, please let us know. We’re always happy to help.
Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.