Rank Math not updating/saving my Snippet in Woocommerce Product categories

Hello,

I’m sorry to hear that you are facing issues with updating/saving the Snippet in your WooCommerce product categories after switching from Yoast to Rank Math. Thank you for providing the screenshot.

To resolve this issue, you can follow these steps:

1. Make sure you have the latest version of Rank Math installed. You can check and update the plugin by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. Here is a screenshot for reference:
   

2. If updating Rank Math doesn’t resolve the issue, you can try removing all Schema from your product category pages by adding a custom code snippet to your WordPress theme’s functions.php file or rank-math.php file. You can find detailed instructions on how to do this in the following guide: Remove All Schema from Product Category Pages.

If the issue persists after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for your understanding and patience.

Best regards

Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Resolving Rank Math Schema Markup Related Issues
How to Use Brand Names on Your WooCommerce Store » Rank Math
Remove All Schema from Product Category Pages » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

Hello,

Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.

This is usually caused by some sort of blockage on the route to save the metadata on the website, a conflict with plugins, a javascript error or a firewall-related issue.

Here is how you can fix it:

• Firstly, ensure that you have the latest version of Rank Math installed on your site.
• Check if your firewall or security plugin is blocking access to Rank Math’s files. You can do this by looking at your firewall logs and seeing if there are any blocked requests to these files:

  /wp-json/rankmath/v1/updateMeta
  /wp-json/rankmath/v1/updateSchemas
  /wp-json/rankmath/v1/updateRedirection
  /wp-json/rankmath/v1/getFeaturedImageId
  /wp-json/rankmath/v1/getHead

  If you see any blocked requests, you need to whitelist Rank Math and its files in your firewall or security plugin settings.

• Check if there are any JavaScript errors that might be preventing Rank Math from saving the snippet. You can do this by using the Chrome Developer Tools or any other browser’s developer tools. You can follow our guide on how to check JavaScript errors. If you find any errors, you can share them with us using this tool
• Check if there are any plugin conflicts that might be interfering with Rank Math. You can do this by following our plugin conflict tutorial. If you find any conflicting plugins, let us know.

Learn more about troubleshooting this issue here: https://rankmath.com/kb/meta-data-not-saving/

We hope these steps help you solve the problem. If you still can’t update the metadata, please let us know. We’re always happy to help.

Thank you for choosing Rank Math.

Hello,

Thank you for your patience.

We’ve tried editing the metadata and keyword from the screenshot you have shared, but it seems to be working fine.

Please refer to the screencast in the sensitive data section. Could you please confirm if I’m missing some step to replicate it?

Looking forward to helping you.

Hello,

We are glad that everything has been sorted out.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.