Content AI not working

#739518
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    Good Day

    I have been trying to use content AI and I have received the following error:

    “Sorry, the request has failed. If the issue persists, please contact our Support for assistance.”

    I have followed the steps to try remedy this but this has not worked. Can you support?

    Regards,

    Damon

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    Thank you for reaching out to us regarding the issue you are facing with Content AI. I’m sorry to hear about the error message you encountered.

    To resolve this issue, please follow these steps:

    1. Head over to WordPress Dashboard → Rank Math → General Settings → Content AI.
    2. Refresh the credits by clicking on the refresh button. Here’s a screenshot for reference:
      Refresh Credits

    After refreshing the credits, try using Content AI again. This should resolve the issue you are facing. If the problem persists, please let us know so we can assist you further.

    Thank you for your patience, and please feel free to reach out if you need any more help.

    Sources:
    Eliminate Errors: How to Use Content AI for Perfect Grammar
    How to Write a Paragraph With Content AI » Rank Math

    Anonymous

    1 year, 7 months ago

    Rank Math free

    Good Afternoon

    This has not worked and I just received a note saying account free limit reached despite not having used this service yet.

    Regards,

    Damon

    Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if you’ve already followed the steps from this guideline? https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    If so, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and share a screenshot with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Content AI not working’ is closed to new replies.