Content AI worked for a few days, and now it’s no longer on my site

#738531
  • Resolved Anonymous
    Rank Math free

    Help!

    I purchased Content AI and used it for a couple of days. Now, inexplicably, when I click on the Content AI button, I get the “Learn More!” screen. On my Rank Math account, it’s listed, but it’s no longer on my site. Help?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for reaching out to us regarding the issue with Content AI on your site. We apologize for any inconvenience this may have caused.

    To resolve this, please follow these steps:

    1. Log in to your WordPress admin area.

    2. Navigate to Rank Math > Dashboard > Modules and ensure that the Content AI module is enabled. If it’s disabled, please enable it.

      Enable Content AI Module

    3. After enabling the Content AI module, head over to Rank Math > General Settings > Content AI and refresh the credits by clicking on the refresh icon as shown below:

      Refresh AI credits

    By following these steps, you should be able to restore Content AI on your site. If you encounter any further issues or need additional assistance, please feel free to let us know.

    We are here to help you with any other concerns you might have.

    Sources:
    How to Restore Missing Content AI Credits » Rank Math
    Content AI Overview » Rank Math
    How to Connect/Disconnect Your Website From Content AI

    Anonymous
    Rank Math free

    That did it! Thank you!

    Hello,

    We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 3 replies - 1 through 3 (of 3 total)

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